A study by Qualtrics, a company specializing in the management of the employee experience, reveals that French employees say they are satisfied with the management of the crisis by their company before, during and after confinement. This finding should be correlated with another finding, revealed by an investigation carried out before the Covid-19 crisis.
Indeed, last February, while France was preparing to enter confinement, a study carried out in France, Germany and the United Kingdom, revealed that only a third of French employees declared having a program to share their feedback on their employee experience, compared to 61% in the United Kingdom and 46% in Germany. In France, less than half (45%) of employees felt that their feedback could benefit their employers. Again, the UK with 57% and Germany at 59% performed better.
A second study conducted between March 28 and April 1 in Europe, Australia and Singapore, unsurprisingly reveals that 73% of French respondents have suffered from the isolation of distancing. Consequence: more stress for 68% and greater anxiety for 58%. However, French companies have not failed in managing the situation, the report said. In fact, more than 8 in 10 employees (84%) have received communications from their employer relating to the health situation. 64% say they helped them understand how to act when faced with Covid-19. Only 14% believe that their employer has not taken the necessary actions to meet the needs of employees since the epidemic.
Proof of the role and impact of these communications during this period, more than 9 in 10 French employees (94%) wish to receive them at least once a week. Even better, this episode allowed for a real exchange between employers and employees. In France, 62% of them were asked by their company about their well-being. A figure higher than the other countries studied. Another lesson: 70% of employees say they are comfortable if a colleague or collaborator told them about a mental health problem. However, more than half of them (52%) do not want a manager to proactively ask about it. Finally, only a third of them say they are ready to be questioned directly.
Contrary to many statements read or heard here and there, most French employees say that French companies have lived up to the expectations of their employees in dealing with this crisis. 68% said they trusted management to make the right decisions for their organization, and 78% confirmed that their company was committed to safety; 62% recognized that their well-being was taken into account in key decisions concerning them.